Attorney General Janet Mills seeks volunteer mediators

Thu, 11/30/2017 - 8:45am

AUGUSTA - Are you interested in helping Maine consumers resolve disputes with businesses? The Attorney General's Office is recruiting volunteer mediators for the Consumer Mediation Service, with the next training scheduled for January 29-31 in Augusta. For more than 30 years the Consumer Protection Division of the Attorney General's Office has offered a free and voluntary complaint resolution program for Maine consumers, staffed by trained volunteers and overseen by full-time staff.

Volunteers will mediate consumer complaints over the phone or by mail in the Attorney General's Augusta Office on a variety of matters including express and implied warranty issues, landlord-tenant, car repairs and car sales, and more. Volunteers will be thoroughly trained in consumer law and mediation techniques at the three-day training. They will then volunteer between 4 to 6 hours per week on a schedule convenient to them during normal business hours under the supervision of members of the Attorney General's Consumer Protection Division.

To learn more about the program and download an application visit our website - http://www.maine.gov/ag/about/volunteer_mediators.shtml. Applications must be received by January 1, 2018 to be considered for the January 2018 class.

Please direct all inquiries to Complaint Examiner Martha Currier at (207) 626-8847 or: martha.currier@maine.gov.